Return Policy

Grass Fed Formula/Toddler Drink Returns

We hope you love what you’ve ordered. But if you are not 100% satisfied with your purchase, please contact our Grass Fed™ Experts for a Munchkin.com credit within 45 days of the purchase date.

This policy only applies to Grass Fed™ infant formula and toddler drink that have been purchased on Munchkin.com or Grassfed.com. Products purchased from other retail outlets must be returned to the original place of purchase. Please refer to the retailer’s return policy for full instructions.

Refunds cannot be provided for Grass Fed™ infant formula and toddler drink purchased on Munchkin.com or Grassfed.com. Exchanges and Munchkin.com credit cannot be provided because you would like a different type of Grass Fed™ or Munchkin product.

To request your Munchkin.com credit, please contact our Grass Fed™ Experts via phone or email for assistance. Kindy have your Munchkin.com or Grassfed.com order number (located on your email order confirmation) handy to ensure ease of processing.

PHONE: 1-888-410-8380
EMAIL: service@grassfed.com

Once our Grass Fed™ Experts have processed your request, you will receive a Munchkin.com credit code within 72 business hours, via email. The Munchkin.com credit will be the value of your purchased items prior to any applicable taxes and shipping fees. The cost of the applicable taxes and shipping fees are not refundable*. The Munchkin.com credit code is a onetime use code applying credit to the valve of the items you are purchasing and will not apply to any applicable taxes and shipping fees.

In some instances, a return of the items will be required. If our Grass Fed™ Experts determine a return of the items is required you will be provided with a pre-paid UPS return label, via email, within 24-48 business hours. Once your items are returned you will receive a Munchkin.com credit code within 1-2 business weeks, via email. Items returned without being processed and/or requested for return by the Grass Fed™ Experts cannot be provided with a Munchkin.com credit.

Damaged or Defective Items

Please inspect your Grass Fed™ infant formula and/or toddler drink purchase immediately following receipt of delivery. If your items are received damaged or defective please contact our Grass Fed™ Experts for assistance immediately.

PHONE: 1-888-410-8380
EMAIL: service@grassfed.com

*We are only able to refund shipping charges if we sent the wrong item or the item sent was defective.

Munchkin, Inc. reserves the right, at its sole discretion, to change, modify, add or remove portions of this Return and Shipping policy, at any time. It is your responsibility to check this Return and Shipping policy periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes.